Giving and Receiving Feedback

This course looks at what makes feedback effective and how to deliver it in a way that will drive positive behavioural change and lasting improved performance.

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Learning Objectives

  • Understand the purpose and benefits of giving honest feedback
  • Recognise what effective feedback looks like and how to avoid common mistakes
  • Explore how to achieve a healthy balance of developmental and motivational feedback
  • Use the AID feedback model ato ensure your feedback is constructive and has a positive impact
  • Learn how to create a feedback culture, where people recognise feedback as a gift and not criticism